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Ingham County 911 Call Center Task Force

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A special report on Ingham Counties 911 call center includes tips on how to improve service. Some have criticized the efficiency of the new 911 center that opened last year. Ways to increase response times include having the correct software to notify dispatchers there could be multiple addresses involved. The group also sees a need to educate the general public on what to tell dispatchers if they need to call 911.

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